- Firefox: "Save image as"

- Internet Explorer: "Save picture as"

2. EML File - Someone asked about a file in a message he received with an .EML extension.

According to (Wikipedia), .EML is the default e-mail extension for Mozilla Thunderbird and Windows Mail. It is used by Microsoft Outlook Express.

According to (Filext), .EML files with "funny" names in multiple folders implies the Nimda worm. Outlook Express (OE) removes access to attachments using this file extension. However, using forward on the tool bar in OE the attachment shows as an envelope that if clicked opens the attachment (use caution if you do this, it could be a worm). Others have reported that importing the message into Outlook from OE works to make the attachment files visible. Note: This file type can become infected and should be carefully scanned if someone sends you a file with this extension.

3. Yahoo! Reply Problem - When replying to messages which include e-mail addresses and other such clutter from past forwarding, a Yahoo! webmail user finds it difficult to edit out these addresses reliably.  For some replying by creating a new message works better.  To do this you import the text to which you're replying using Clipboard Copy & Paste.

4. Netscape Browser - Support of the Netscape browser has been discontinued:

AOL support for Netscape browsers has been extended one month, to March 1st (2008). Mozilla, Flock and AOL are working together to provide tools to ease the migration of existing Netscape browser users to our recommended Flock and Firefox alternatives. Both Flock and Firefox are built on the same Mozilla Firefox codebase.  (Source)

5. Backing Up - Q: What's a good way to back up your system?

A: There are a great many possible ways.   As with many things there are several factors to consider, e.g. cost, speed, ease.  Following are some of the general ways which were discussed:

- CD, DVD, External Hard Drive - Copy critical to such media regularly and store safely.

- On Line Storage - One participant recommended (Carbonite).  One resource for finding an online storage backup service is (Online Backup Reviews).

- Disk Imaging - Software such as (Ghost) (True Image).  The latter has been discussed many times in this Forum and many members have used it for several years.  One source with low cost and good support is (UGR).

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Save:
- New Document: the document will be saved in a folder, either the default one (usually My Documents) or the one you had selected earlier; the file name will be based upon the first few words text of the document - you will be given the opportunity to change the file name.

- Existing Document: the document will be saved in the folder where the document was found with no file name change.

Save As:
- New or Existing Document: the document will be saved in the folder and file name you choose.

2. AOL & Thunderbird - When AOL mail became free, several users changed over to Thunderbird, a free mail program, (click here), with builds for Windows, Mac OS X & Linux.  To setup AOL & Thunderbird LACS Jim McKnight has written a detailed tutorial, (click here);  for other Thunderbird tutorials, do a Google search on: thunderbird tutorial

3. Printer Driver - When re-installing a printer, a user encountered an error message to the effect that additional install files were needed.  Often times all required installation files can be obtained from the manufacturer from their website under Drivers.  Since getting there my requires a great many mouse clicks, usually that effort can be reduced markedly by doing a Google search of the form: driver manufacturer model  where manufacturer is their name, e.g. HP, and where model is the specific model number, e.g. P3005dn.

4. Personal Domain - Personal domains (a domain of your own) became popular when registration costs dropped from about $35.00/year to around $10.00/year which made it affordable for many more users to keep their primary e-mail address even if their ISP changed, e.g. ATTBI became Comcast, Comcast became Time Warner, Adelphia became Time Warner. 

One person mentioned that she had an e-mail address under such a domain which was getting a great deal of spam.  A wide variety of spam protection is available, ranging from none to very sophisticated filtering techniques.  In order to take an intelligent step, you'll need to know what type spam protection the mail account currently has.

Note: If you're currently getting a great deal of spam, one way to get rid of it is to change your e-mail address.  If you do this you'll have to notify your correspondents of your address change.  In addition you may have had to change mail list subscription addresses, business cards, stationery, etc.  This can be a daunting task.  To minimize the new address from getting spammed  is to limit its use to those you trust and utilize different addresses for all others. 

5. Program Slowdown - A user recently re-installed XP Pro on his machine. With 512 MB of RAM the boot and program operation was fast but the latter usually slowed down after a few hours of operating activities.  One common reason is (Memory Leak).  Besides following the guidelines there, often times such slow down can be reduced substantially by increasing the RAM to 1 GB.

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LogMein has developed technology that allows them to offer secure and easy remote access services without the high infrastructure costs of alternatives. As a result of this technology, they can offer you hosted remote access 100% free. They do not place any restrictions on commercial use of LogMeIn Free, so you can use it at home or at work.

LogMeIn also offers premium versions of their remote access products for both business and support professionals. When you sign up for your Free account, you’ll automatically receive a free trial of their premium service. There is zero obligation to purchase; you can switch to the free version at any time without having to reinstall the software. 

3. Hotmail - Windows Live has announced that POP3 technology is now available to Hotmail users in the United Kingdom, Canada, Australia, France, Japan, Spain, Germany, Italy, and the Netherlands, and will be rolling POP3 out to more parts of the world later this year, (more info).

4. Java - Java is a free program which allows you to play online games, chat with people around the world, calculate your mortgage interest, and view images in 3D, just to name a few. It's also integral to the intranet applications and other e-business solutions that are the foundation of corporate computing. 

Since this program is a target for negative exploitation, it is important that you keep it updated.  The Java program includes an option to check for updates automatically at a frequency you choose and to install the update: Control Panel | Java | Update.  Also included is a provision to manually check if you have the current release.  For the do-it-yourselfers, you can download the current release (here). 

5. Adobe Flash & Shockwave Players - These tools permit to access to some of the best the Web has to offer - including dazzling 3D games and entertainment, interactive product demonstrations, and online learning applications. 

WARNING! When you go to some websites, you'll be told that you need an updated version of one of these programs and provide a button to get it.  This is a common way to get you to download & install malware.  To check if you have the latest version, (click here).  If you use more than one browser, check each.

If you run into an install or update problem, you may need to uninstall and start over.  For the necessary files, (click here).

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The problem  machine is 4-5 years old and has never been cleaned of dust, hair, etc. (household has 2 dogs).  Many thought that the problem machine suffers from overheating because of reduced cooling and recommend a thorough cleaning.

4. Online File Storage - Someone asked about online file storage, e.g. (Carbonite).  It is strongly recommend that potential customers use the trial period to see if their Internet upload speed will support their needs. 

One resource for finding an online storage backup service is (Online Backup Reviews).

5. Boot Problem - A user reported that his XP Pro machine hung up during the boot process.  After trying a variety of fixes without success, the user installed a new hard drive, slaving the old one to it.  After installing the operating system on the new hard drive, he was able to access the data on the slave drive. 

The user asked if there was a way to copy files from the new hard drive to the old one such that the old one could be used as the only hard drive.  While this may be possible, many thought that the task would require a great deal of time and there would likely be latent problems.

Post forum suggestion: Reinstall the various applications on the new hard drive and move the data from the old one.  If you wish to use the old hard drive, one approach would be to run SpinRite to ensure that it was prudent to use and make an image of the new hard drive setup to clone the old one using Acronis' True Image.

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1. Review/update Spam Control settings, (click here).

2. Since development on Outlook Express ceased some time ago, move to a mail client with spam controls.  One such program is Thunderbird. Enable the adaptive junk controls.

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A: One easy way is to open Windows Explorer, highlight the file to be copied, right click, select Send To to copy the file to the flash drive.  On the other computer, open two Windows Explorer windows, side by side.  On the first one, select the file on the flash drive and on the second one select the target location.  Drag & Drop. 

2. DSL Improving Speed - Often times you can improve your DSL speed by replacing  "pigtail" POTS-splitters which you installed with a POTS-splitter where the telephone line enters your home at the Network Interface Device (NID) and running dedicated wiring to your DSL modem.  POTS = Plain Old Telephone Service.

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A: A good reference is "Improve Display Readability  XP" by LACS member Jim McKnight, (click here).

3. Password Security - Q: How do you securely protect passwords? 

A: There are many ways.  Some easy ones were discussed at the February 11, 2008 Beginners/Internet/Email SIG, (click here).  A very secure one but not simple to setup is (True Crypt). 

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